Information We Collect
When you register and use the mbb88 platform, we collect various types of information to ensure the service runs smoothly and securely. Below are the main categories of data we collect:
Account Information
Your full name, email address, phone number, date of birth, and the password you registered with when opening your mbb88 account. This information is required to verify your identity and manage your account.
Device & Browser Information
Device type, operating system, web browser, IP address, and general location information. This data helps us detect suspicious activity and keep your account secure.
Payment Information
Records of RM deposits and withdrawals, including payment methods used such as TNG or FPX. We do not store your full card number.
Usage Data & Cookies
Records of in-platform activity, including games played, bets placed, session duration, and user preferences. Cookies are used to enhance your browsing experience.
Why This Data is Needed
Mbb88 uses the information collected for specific, limited purposes. We do not use your data arbitrarily:
Processing account registration, login, identity verification, and account-related communications.
Ensures that RM deposits and withdrawals are processed accurately and promptly through legitimate channels.
Detecting and preventing fraud, unauthorised access, or activity that violates mbb88's terms of use.
Analysing general usage patterns to improve the user experience and platform functionality.
Complying with applicable Malaysian laws and regulations relating to data protection and platform operations.
Sending you important notifications regarding your account, transactions, and platform policy updates.
Cookies & Tracking Technologies
Mbb88 uses cookies — small text files stored in your browser — to enhance your experience on the platform. Cookies help us remember your preferences, maintain your login session, and analyse traffic patterns in aggregate.
We use two types of cookies: session cookies (deleted when the browser is closed) and persistent cookies (stored for a set period). You can manage or delete cookies through your browser settings at any time, though this may affect certain platform features.
We do not use cookies for third-party advertising or to track your activity outside the mbb88 platform.
Data Storage & Security
The security of your personal data is a responsibility we take seriously. mbb88 implements multiple layers of technical and procedural protection:
All data transmitted between your device and our servers is protected with 256-bit SSL encryption.
Data is stored in a server environment protected by strict access controls and continuous monitoring.
Active account data is retained for as long as the account remains active. Closed account data is deleted within 90 days.
Sharing Information with Third Parties
Mbb88 does not sell, rent, or share users' personal information with third parties for marketing purposes. However, there are limited situations where data sharing may occur:
- Payment processors: Transaction data required to complete your RM deposit or withdrawal is shared with verified payment providers such as TNG or FPX.
- Legal compliance: We may be required to disclose information if mandated by a court order, government agency, or relevant Malaysian authority.
- Fraud prevention: In cases of fraud or serious security threats, limited information may be shared with the relevant law enforcement authorities.
In all of the above situations, data sharing is kept to a minimum and strictly limited to what is necessary.
Your Rights as a User
As an mbb88 user in Malaysia, you have several rights regarding your personal data that can be exercised at any time:
You have the right to request a copy of the personal information we hold about your account. Requests will be processed within 14 business days.
If your information is inaccurate or out of date, you can request a correction through your account settings or by contacting our support team.
You may request account closure and data deletion. Requests are subject to any applicable legal retention requirements.
To exercise any of the rights above, reach out to the mbb88 support team via live chat or support email. All requests will be taken seriously and processed within a reasonable timeframe.
Policy Updates & How to Contact Us
Mbb88 reserves the right to update this Privacy Policy from time to time to reflect changes in platform operations, legal requirements, or industry practices. Users will be notified of any significant changes via in-platform notifications or email.
We recommend checking this page periodically. Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact the mbb88 support team:
Email: [email protected]
The mbb88 platform provides 7-days-a-week customer support to assist with any queries related to your privacy or personal data.